Ordering & Customization
How far in advance should I place my order?
Our target delivery time is 4–5 days for shipping or 24–48 hours for pickup, once your order has been placed.
Can I customize my cake or gift box?
You can choose each flavour in our Diwali gift boxes, including repeating flavours. For other customization requests, please contact us so we can discuss what is possible.
Can I place a bulk or corporate order?
Yes. Ordering 10 or more? Contact us for special bulk pricing. Email us for a quote with your quantities, preferred products and the date you want the products by.
Can I make changes after placing my order?
Please contact us promptly with your order details and the change you would like to make. We will confirm whether it can be accommodated.
Delivery & Pickup
Do you offer delivery or pickup?
We offer local delivery within 50km. Please contact us to confirm the available arrangements for your order.Policy to confirm: Pickup arrangements are to be confirmed.
Where do you deliver?
We offer local delivery within 50km. Send us your delivery location, and we will confirm whether it is within our service area.Policy to confirm: The delivery origin and any additional service-area boundaries are to be confirmed.
Can I choose my delivery or pickup date?
Let us know your preferred date when you contact us, so we can confirm availability.Policy to confirm: Date-selection, scheduling and pickup procedures are to be confirmed.
Products & Dietary Information
Do you offer eggless cakes and desserts?
Yes. Select “Make it eggless” on the product detail page. This option is included at no extra charge.
Do your products contain nuts or other allergens?
Ingredients vary by product. Several of our creations include almonds, cashews or pistachios. Please review the product information and contact us about allergies before ordering.Policy to confirm: Full allergen information and cross-contact guidance are to be confirmed.
How should I store my cakes and dessert cups?
Please ask us for the storage and serving guidance for your chosen products.Policy to confirm: Product-specific storage temperatures, shelf life and serving instructions are to be confirmed.
Payments & Policies
What payment methods do you accept?
Checkout is handled through Shopify. Available payment methods are shown at checkout.Policy to confirm: The final list of supported payment methods is to be confirmed.
Can I cancel my order or request a refund?
Please contact us with your order details so we can review your request.Policy to confirm: Cancellation deadlines, refund eligibility and refund terms are to be confirmed.